Getting Started with Skynamo on Android

Step 1: Install the Skynamo App

1. Open the Google Play Store on your Android device.
2. Search for "Skynamo" in the search bar.
3. Select the Skynamo app from the search results.
4. Tap "Install" to download and install the app on your device.

Step 2: Launch the Skynamo App

1. Open the Skynamo app by tapping its icon on your home screen or app drawer.
2. Allow necessary permissions when prompted, such as access to your location, camera, and storage.

Step 3: Log In to Your Account

1. Enter your Skynamo credentials (username and password) on the login screen.
2. Tap "Log In" to access your account.

Step 4: Configure Skynamo Application Preferences

1. Go to the Preferences section by tapping the menu icon (three horizontal lines) in the top-right corner and selecting "Settings."
2. Adjust the app settings to suit your preferences:
   • Sync Interval: Choose how often the app should sync data with the Skynamo server. The default setting is every 300 seconds (5 minutes).
   • Show Customer Comment Notifications: Enable or disable notifications for various activities such as new orders, customer visits, and task reminders.
   • Use Odometer Reading: Enable or disable the ability to input your vehicle's odometer readings at the start and end of your workday. This feature helps in accurately tracking the distance you've travelled, facilitating precise reimbursement claims.
   • Send Skynamo My Crash Reports: Activating this option allows the app to automatically send crash data to Skynamo's development team whenever the app encounters an unexpected error. This information helps in identifying and resolving issues to enhance app stability.
   • Product Layout Type: Customize how products are displayed within the app. This setting offers two primary views:
     • Grid: Presents products in a grid format with larger images, providing a visual catalogue-like experience.
     • List: Displays products in a list format with smaller icons, allowing more items to be viewed simultaneously on the screen.
   • Reset All Onboarding Pop-ups: Re-enable all introductory pop-up messages and tutorials that were previously dismissed. This option is helpful if you need a refresher on the app's features or have missed any information.

Step 5: Configure Device Settings

1. Go to Settings on your device.
2. Navigate to Apps > Skynamo > Permissions.
3. Set the following permissions:
   • Location: Allow all the time.
4. Navigate to Battery > Optimize battery usage.
5. Tap on "Apps not optimized" and switch to "All apps."
6. Find Skynamo and Maps, and turn off battery optimization for these apps.

Step 6: Sync the Skynamo Application

1. Tap the Sync button (usually represented by a circular arrow icon) to synchronize your data with the Skynamo server.
2. Wait for the sync process to complete to ensure all your information is up-to-date.

Step 7: Explore the App Features

1. Familiarize yourself with the main tabs: Overview, Customers, Calendar/To-Do, Products, and Orders.
2. Navigate through each tab to understand the functionalities and features available.
3. Refer to the in-app help section or visit our support helpdesk.

Step 8: Start Using Skynamo

1. Begin by adding customer profiles, scheduling visits, and placing orders.
2. Utilize the app's features to streamline your daily tasks and improve your productivity.