An alternative for making announcements.

- Click on the 'Add customer' button as illustrated in the red block.

 

 - In the name field, type in: '.Announcements', as illustrated in the red block below. You do not need to fill in any other field.

 

- Then select create.

- This will create a customer account for the purpose of making announcements and will be located at the top of your customer list.

- Then you should assign all users to this customer.

 - Type your announcement in the comment field, then click on 'Add comment'.

 - The history of all the comments will be shown in the Timeline.

 

- The announcement will appear like the image below in the Notification bar.