Only Subscription Administrators can view Billing Documents.
We have now made it easier to access your billing documents, through your subscription management page.
To access your Subscription management page, you can press on Settings -> "Subscription" in the left hand panel.
When you click into "Billing Documents" you will see the below page, where you have access to your invoices, credit notes and activity statement.
Invoices and Credit Notes:
You are able to filter by status as well as date. The "Clear" button will remove filters set.
If you click on an invoice or credit note a PDF preview pop up will appear, where you have the ability to download or print immediately.
You are also able to select multiple invoices or credit notes by selecting the tick box next to the invoice number and download in bulk.
Activity Statement:
You can preview and download your activity statement as well as filter by any date range.
The "clear" button will remove your date filter set.
If you scroll down to the bottom of the page, you will be able to see your balance due.
Please note: you will not be able to adjust any billing requirements from the "Billing Documents" page, this needs to be done on your subscription management page.
To understand more about the Subscription Management page kindly see the below link:
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