Login issue - "Oops!, something went wrong" (Android)

Modified on Mon, 18 Mar 2024 at 01:09 PM

It may happen that upon logging in to Skynamo on your mobile app, the following error message appears:

 


This may be caused because your cookies are disabled or because your "On-device site data" has been disabled. To resolve this issue, please enable your cookies and site data by following the steps below.


 

#1: Click on the three dots at the top-right corner of your screen:


 

#2: Click on Open in chrome:


 

#3: This will open the page in Chrome. Click on the three dots in the top-right corner of your screen once more:


 

#4: Click on Settings:


 

#5: Scroll down to Site settings and then click on it:


 

#6: Click on Cookies:


 

#7: Click on Allow cookies to enable them:


 

#8: Go one back and click on "On-device site data":



 

#9: Make sure it is enabled:

 

You can then exit this page and log in to your Skynamo mobile app once more.

 

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