Model stock is a useful feature Skynamo offers for those customers who might have an ideal stock level. This is mostly used in the retail industry but can be used in other industries as well. Model stock can be set by the management of the Skynamo insights, or it can be set up by a user, should they have the permission to do so.
To enable the user to access the functionality, request that the user be set up with the “May manage stock products” functionality enabled under the configuration of their user role.
If model stock is set up, a stock take can be done at a specific customer. If you then do a quote or an order. Skynamo, will automatically calculate the difference between the model stock and stocktake amount and populate the order or quote form. This process is explained below.
Editing model stock of a customer
You will need to add the ideal or model stock level first. You can do this under the Stocked Products tab under the customer profile. Click on the model stock line next to the product to add an amount. This can be edited should the customer indicate any changes. This can also be updated on Skynamo's backend using the Model Stocks import template.
Conducting a stocktake
The next thing you will need to do is to add a stocktake from your menu on the customer’s profile. This will indicate the current stock level. See below screenshot of where to find the stocktake:
Once you have selected to start the stocktake you can add the figures. The Qty in stock will be the current stock that the customer has. This should be the total stock on hand.
Facings are important in some industries and this is an optional figure you can add. Facings are used when you have a certain number of products on the shelf (For example 10 Honey 150g) but only some of the products are visible because they are in the front of the row on the shelf (In the case below 5).
Finally, you can add the retail price should it be required. This will be the price the customer is selling your product at. Once you have added all the information required you can click on save to finalize the stocktake.
The following page will open where you will first see all of the listed products at the customer (products previously Invoiced, Quoted or Ordered), but you can also choose to see the entire product database by removing that filter.
You can also search for products and filter through your different product segments.
Start adding Quantities as you go through the store. You can also add your facings, (amount of rows on the shelf your products are populating) as well as the retail price that your products are being resold for.
Once you have added all the necessary details you can click on the blue arrow at the bottom right.
- Submit your Stocktake
Your stocktake is now submitted and can be viewed on the Customer Timeline if needed.
Processing a quote or order
You can choose to now complete an order or quote based on the model stock needed. You can start the quote or order as normal from your customer’s profile:
Fill in the order details and proceed to the product selection page. On this page, you will note that the order or quote already has suggested quantities based on the model stock versus what was actually on the shelf. You can now choose to take the suggested figures but you will also be able to change the quantity based on the customer need.
If you are experiencing any issues, please contact our support team by mailing us at [email protected].
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