- The subscription page can be accessed by going to app.skynamo.me and entering your email address and password. If you do not remember your password, you can reset it by clicking on "Get a new password" on the password page.
- Click on Manage users:
- You will need an available user license, in order to add a new user. You can check your user license count in the top-right corner:
If you do not have a user license available, you can add one: How to add or reduce licenses
- If you do have an available license, click on Create user:
- You can then enter their user details and indicate whether you want them to be an Subscription administrator. Once you have done so, click on Create user:
- A subscription administrator can make changes to your billing
Once your user has been added, you need to assign them to the relevant instance, to give them access to that instance.
- Select or search for the instance you wish to assign them to:
- Select their User role:
- Lastly, click Assign:
A Welcome email will then automatically be sent to this user, which they can then use to set up their password for Skynamo. The articles below will help guide them through logging in for the first time.
For Android users: How to set up your device and log into Skynamo for the first time - Android
For iOS users: How to set up your device and log into Skynamo for the first time - iOS
For web/management users: How to log into Skynamo for the first time - Web (Backend)
FAQ
-
Can I reuse the license of someone who has left? deactivate/remove user
- Can I give one user access to more than one instance? How to assign a user to another instance
- Can Skynamo add the user for me? No, only a subscription administrator can add licenses and users
- Does adding a user change my billing? Yes, the new license will be added to your current billing.
Other relevant links:
Subscription management: Subscription management