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An alternative for making announcements.

- Click on the 'Add customer' button as illustrated in the red block.
 
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- In the name field, type in: '.Announcements', as illustrated in the red block below. You do not need to fill in any other field.
 
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- Then select create.
 
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- This will create a customer account for the purpose of making announcements and will be located at the top of your customer list.

- Then you should assign all users to this customer.

- Type your announcement in the comment field, then click on 'Add comment'.

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 - The history of all the comments will be shown in the Timeline.

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- The announcement will appear like the image below in the Notification bar.

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