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  1. Skynamo
  2. Skynamo App
  3. Common Issues

Common Issues

Common problems when using Skynamo Field.

  • Why you might experience more syncing issues due to loadshedding and network issues (South African users):
  • How to help a rep reset their password (rep has no email access)
  • Sync issues Troubleshooting
  • GPS/Location – Set up and troubleshooting (Android)
  • GPS/Location issues – Troubleshooting (iOS) [Also resolves the issue where time worked is incorrect]
  • Date and Time error on Skynamo
  • Camera Issues/ Skynamo not taking photos
  • iOS Driving Time Fix
  • Troubleshooting your Android device
  • Disable App Optimization on the Samsung Galaxy TAB A and Android 5 and 6 users
  • How are the distances for on and off site calculated?
  • Why am I seeing someone else's interactions on my Timeline?
  • Syncing Issues - Android
  • Why are my kilometers accumulated on Skynamo different from my odometer?
  • GPS Kilometers Not Calculating -- HUAWEI.
  • Battery life issues
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