Avatar

Jana du Toit

  • Total activity 21
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 4

Activity overview

Latest activity by Jana du Toit
  • Avatar

    Jana du Toit created an article,

    Troubleshooting your Android device

    If you are experiencing issues with Skynamo on your Android device, there are a few things you can check yourself prior to contacting the support team.   Start by checking your internet connectivit...

  • Avatar

    Jana du Toit created an article,

    How to add Visit frequencies in bulk

    On Skynamo, visit frequencies can assist with your planning. You can set up how often you want to see your customers, and filter your customer list to see the customers that need to be visited acco...

  • Avatar

    Jana du Toit created an article,

    How to use Skynamo's No tracking option

    When you select to turn off tracking, your location is no longer stored, unless you log a visit.  Visit locations are used to report whether visits with your customers are onsite or offsite.  This ...

  • Avatar

    Jana du Toit created an article,

    Setting up Product Availability

    As a company, you might have products that are only available at certain customers. You can use Skynamo’s order unit scoping/Product Availability to ensure these are only sold to the correct custom...

  • Avatar

    Jana du Toit created an article,

    Resetting your password

    On Skynamo you can reset your password using the Web interface. If you are logged in, click on your name at the top right of your screen, and click on Settings:     You will see your own details, a...

  • Avatar

    Jana du Toit created an article,

    Manage your database with Customer Fields

    Customer fields are a great way to classify parts of your database that might be important to you, and a good way to assist your users in planning and prioritizing when used as filters. Good exampl...

  • Avatar

    Jana du Toit created an article,

    Why am I seeing someone else's interactions on my Timeline?

    When you are assigned to a customer, you see any interactions or activities happening at that customer in the customers history as well as on your timeline. If one of your colleagues or admin users...

  • Avatar

    Jana du Toit created an article,

    Reactivating a customer from the Web Interface

    This process can be done if a customer has been either deactivated or deleted from your customer database. Keep in mind we remove visibility of the customer but we do not delete the data. Below we ...

  • Avatar

    Jana du Toit created an article,

    How to select a different file format for reports

    When downloading reports, the default download option is set to PDF. You can follow these next steps to download a report in a different file format. I am going to use a Daily Call Report as an exa...

  • Avatar

    Jana du Toit created an article,

    Can See option on Insights

    When working on Skynamo Insights, you might have users looking after a group of individuals, or a single individual, and not necessarily needing to see all of the other user’s interactions. You mig...