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Duaan Dekker

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Latest activity by Duaan Dekker
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    Duaan Dekker created an article,

    How to view my reimbursement claims in Google Earth

    Simply log into Skynamo Insights, and access Reimbursement claims: Download the GPX file for the date in question: Open Google Earth, and drag the GPX file into it: Select all three tick boxes ...

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    Duaan Dekker created an article,

    How is the standard Sales Force Report calculated?

    The Sales Force Report is one of Skynamo's standard reports. The sales force report ranks reps relative to one another, based on 4 performance criteria. The 4 criteria are: 1)    Number of visits 2...

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    Duaan Dekker created an article,

    Integration for Existing Skynamo Customers (i.e. using Skynamo without initial integration)

    Integration for Existing Skynamo Clients is (believe it or not) a little more complex than integration for new clients. The reason for this, is that quite often this means you are using two paralle...

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    Duaan Dekker created an article,

    System Updates and Rollovers

    When an ERP / Financial / CRM /WMS etc gets upgraded, or when a roll-over occurs, it quite often becomes incompatible with its preceding version. This means that your Skynamo Integration might stop...

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    Duaan Dekker created an article,

    How to change a user's password

    As a Skynamo Account Manager, you have the ability to change a user's password if they are unable to do this themselves using our "Forgot My password" functionality. Simply log into Skyna...

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    Duaan Dekker created an article,

    How to deactivate / delete a user

    As a Skynamo Account Manager, you can deactivate a user that no longer requires access to the system. We suggest a two-stage approach: 1) Edit the user's display name. This is done to ensure your v...

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    Duaan Dekker created an article,

    How to Add a New User

    As a Skynamo Account Manager, you have the ability to adminsitrate the users who have access to Skynamo. To add a new user, simply Log in to Skynamo Insights with your credentials: Then, slect Add...

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    Duaan Dekker created an article,

    How to create a Google Map with all your customer locations

    Skynamo automatically pins new customer locations as they get visited. However, we quite often receive requests to display all these customer pins on a consolidated map. Here is a quick "how t...

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    Duaan Dekker created an article,

    Analytics Help Sheet

    Skynamo Services offers a very exciting Report Writing Service: Skynamo Analytics. There are a few important considerations when requesting / using our ASnalytics services:   1) Don't change the st...

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    Duaan Dekker commented,

    Hi Carine With SAP, we simply use a file transfer mechanism (i.e. you send us your data files on an automated schedule); and then we convert and import it into Honeybee. So we do not integrate dire...