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Dirkie Rust

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Latest activity by Dirkie Rust
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    Dirkie Rust created an article,

    How to get your access token from POSTMAN

    Welcome to the wonderful World of Skynamo Analytics! The following information will be required: Credentials to access your Skynamo data through the reporting API (Client ID, Client Secret). Gett...

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    Dirkie Rust created an article,

    Enable only show my tasks.

    This article explains how to enable the setting to only show your tasks on the Calendar view on your mobile. To enable “Show only my tasks”Navigate to the Calendar view and click on the more option...

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    Dirkie Rust created an article,

    How to verify an email address.

    The "!" next to the email addresses on the users tab means that the email address is not verified yet. ​ To verify an email address, simply click on the edit user button.   Then click on the "Send...

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    Dirkie Rust created an article,

    Converting form results to comments.

    The catch is that we cannot recover form results from a different instance onto a new one.   This article explains a workaround on how to extract form results from an old instance and how to import...

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    Dirkie Rust created an article,

    Disabling Skynamo photos from appearing in your phone Gallery.

      First things first, Images and files are on a completely different sync protocol than the rest of the app. The app syncs all the relevant images and files linked to Completed forms, Customers, Pr...

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    Dirkie Rust created an article,

    Image syncing from Skynamo to the mobile App.

    It is important to know that Skynamo’s image syncing is on a different sync protocol than the rest of the app.When the images sync from the backend of Skynamo to the mobile it follows a specific pr...

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    Dirkie Rust created an article,

    Compliant Device list via Shopmax

    At the bottom of this article is our downloadable PDF which Shopmax provided, containing our recommended devices and minimum specs. Should clients contact Skynamo to acquire devices through us, Sho...

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    Dirkie Rust created an article,

    How to do a XLOOKUP

    This article just provides an explanation on how to do an XLOOKUP in excel. Please refer to ticket #156529 as a reference. Please see the following link to see the explanation from Youtube: https:/...

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    Dirkie Rust created an article,

    How to clear the download manager on Android.

    Normally clearing the download manager of android devices would help speed up the process of syncing images onto the mobile app of Skynamo as the syncing of images is on an entirely different sync ...

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    Dirkie Rust created an article,

    How to create an account for the Skynamo Academy

    After logging into Skynamo you would be able to access our online training platform from there. Note: You can also just open the following URL: https://skynamo.com/skynamo-academy/ Please see the s...