This article is intended for you IT department/email administrator to ensure that all emails sent from Skynamo get delivered to your work email address
With Skynamo sending a high number of emails to your mail server and it being from a no-reply email, it is possible that the mail servers identify our emails as spam, resulting in our emails delivering to spam or junk email folders.
Please follow the below 2 instructions to make sure that there is clear communication between Skynamo and your work emails. Please note that there will be an increase in SMTP connections.
Step 1: Whitelist our external IP
Our IP is: 220.127.116.11
Step 2: Configure your mail server to allow incoming connection from our domain
Our domain: @Skynamo.com
Unfortunately all of the above needs to be done through your internal IT/Mail hosting company as Skynamo won't have access to your internal emails.