When creating new customers on Skynamo, the locations do not pull through from the address fields under the Customer fields, as these are only Text fields.
The GPS locations of the customers are dependent of the Latitude and Longitude coordinates under the customer database:
When these fields are blank Skynamo creates a default location placed in the middle of South Africa as indicated below:
With the first visit, the location of the customer will be automatically updated.
After the locations are saved, Skynamo will remember the locations for future visits.
Please see the alternative articles below on how to edit/update customer locations from the mobile:
Should you have any further queries, please feel free to contact Support at firstname.lastname@example.org or 0861 345 345.