In order to download apps (and of course, Skynamo!) on an iOS device, you first need to have an active Apple ID. If you already have one, then you can just use this to log onto your new device. If not, simply create a new free account. Once this is set up then:
Go to the App Store and download the Skynamo app:
If you have never downloaded the app on your device you’ll have the option to GET the application to begin the download.
If you have previously downloaded the app using the same Apple ID it will have a cloud icon, tap the icon to download the app.
Navigate to your device's main screen, and click on Skynamo to open the app.
On the first login screen, type in the email address associated with your Skynamo account. You can find this information in the Welcome email that was sent to you.
On the second login page, enter your organization name. Your organization name will also be provided in your Welcome email. Then click on Continue.
On the third login page, your email address should be pre-filled in. Enter the password that you have set-up for yourself, then click Continue.
Once you have signed in, select the “Start my day” button:
Select the settings gear in the top right corner of the screen:
Then, under Network Status – select Synchronize now to initiate the synchronization of all your data. The progress bar will indicate the progress of the download:
Skynamo will now download all your data to your device!
The initial sync is usually quite large, so please leave your device on charge and connected to a strong internet connection until the sync is completed.
DISCLAIMER: You will need to fully complete this initial sync, before you will be able to view your customers, or any other information on your Skynamo app.
You can also force a sync anytime by clicking synchronize now.
If you have any queries or need assistance, please contact our support team by mailing support@skynamo.com or call
SA: +27 861 345 345
USA: +1 917 242 3582
UK: +44 203 150 0217
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